Director, Global Partner Programs [Remote - AMER]

Partner Ecosystem

Remote, California

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Role:

Our Global Partner Ecosystem team is seeking a senior leader to lead our Global Partner Programs team. This individual will be responsible for building a world-class program that attracts, retains, and grows our existing and potential partners. You will establish strategic and scalable program frameworks, engage Confluent partners programmatically across the globe with a consistent structure, and collaborate with both field and partner sales teams to drive, support, and meet the company’s growth goals.  

The Global Partner Program will drive greater outcomes with our Global and Regional System Integrators and expand new routes-to-markets such as Resellers and Managed Service providers. In this role, you will own the strategy and the execution of programs related to these important routes-to-market for Confluent. Our strategy and execution is data-driven, so you will be comfortable with developing data-led strategies while also incorporating qualitative factors and internal feedback to optimize the Confluent Partner Program.

The ideal candidate has deep channel expertise, strong business acumen related to the partner ecosystem, diplomacy and communication skills to drive cross-functional alignment, and ultimately set a path and build world-class partner programs in the industry.   

Read more about the Confluent Partner Program here:

What You Will Do:

  • Design and execute the partner program strategy and framework with focus for GSI/SIs, Resellers, MSPs, SPs and other partner types.  Expertise in designing and operationalizing partner programs within cloud marketplaces (AWS, GCP, Azure)
  • Own partner program benefits, incentives, governance, and integrity
  • Enable partners to shift to a consumption business model mindset and scale customer success by empowering partners to deliver value across the full customer lifecycle: pre-sales/land, post-sales/expand, and adoption/consumption. Own program design and enablement throughout the entire partner lifecycle
  • Drive automation and self-serve partner experience and develop versioning roadmaps
  • Inspect partner tier progression, attainment rates to bookings, and compliance. Build out holistic dashboards to track partner performance against program goals
  • Support the pipeline management and deal registration processes from a strategy perspective working closely with our Partner Incentives function.
  • Lead a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs
  • Run quarterly business reviews for key programs including DealReg Program, Reseller Program, Referral Program, Cloud Rebates Program, and others
  • Drive collaboration, and secure alignment through key program initiatives with x-functional teams across Product, Legal, Finance, SOPs, Partner Ops, Deal Desk, Marketing, Sales Engineering, and Education

What You Will Bring:

  • 10+ years of experience within the partner ecosystem in growth IaaS, PaaS, or SaaS environments 
  • 5+ years of hands-on global partner program design and implementation experience across a wide variety of partner types and SaaS/Data Cloud business models
  • Experience working with marketplaces, hybrid cloud environments, and working knowledge of consumption GTM models
  • Deep expertise in supporting skill sets like analytics, building business cases and business models leveraging competitive/analyst research and data modeling
  • Successfully operationalize and lead the cross-functional team, through influence and collaboration, toward a common goal.
  • Comfortable managing conflicting priorities in a fast-paced, ever-evolving environment and able to work towards launch dates with key stakeholders without having a project manager
  • Knowledge of external partner-related tools to enable key integrations/rollouts with our CRM and PRM systems to drive operational efficiencies, automation, and self-serve
  • Excellent communication skills. Communication or communication design must be agile, proactive, and effective. Comfortable engaging with and presenting to all levels of stakeholders internally and with partners

Other Preferred Skills/Experience:

  • Experience in working SFDC (CRM) and Partner Portal (PRM) systems and proficiency with Salesforce.com back-end integrations and tools.
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of job applicants and prospective employees.

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Benefits

Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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