Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the Role:
The Head of Digital Native Solution Engineering is a strategic role as Confluent works to “Earn Our Customers’ Love.” This person will shape the go to market strategy and execution for Confluents rapidly expanding Digital Native Business team. Leading the team of Pre-Sales Solutions Engineers (SE) and working closely with Sales and Customer Success this leader will chart the direction of our customers journey from early engagement through mission critical Central Nervous System deployments at the heart of the most influential modern digital businesses.
Internally, this person will serve as a bridge between Product/Eng and customers triangulating feedback from a target market segment (in this case, Digital Native) and influencing our roadmap, messaging, and GTM motions. Externally, this person will serve as a trusted advisor and technical executive sponsor for our customers and prospects, offering a unique perspective on Why and How to leverage Confluent technology, and being a trusted resource to capture our customers’ aspirations and concerns as they adopt a data streaming architecture. To succeed in this role, you will bring your credibility as a trusted advisor who expresses an opinionated success plan for valuable outcomes for our customer execs. Your creative and entrepreneurial approach, matched with a deep experience base as a technology and business leader in growth companies and public enterprise leaders, will help our customers understand the Why, What, and How of our data streaming platform.
The Head of Solutions Engineering (SE) will be responsible for building and maintaining an effective team of Pre-sales Systems Engineers and Regional SE Managers dedicated to working hand in hand with Account Executives and Sales Management to achieve shared revenue goals. An effective SE Director will build trusted advisor relationships with employees, customers, and partners. The SE Leader will focus on achieving the “technical win” on opportunities by providing accurate and compelling proposed solutions with a clear value proposition and plan of success. SE Leaders are second-line managers so they are also expected to be a coach and mentor to first-line managers as well as a strategic partner to Area Sales Managers.
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
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