Content Operations Manager (Remote US)

Corporate & Brand

Remote, Texas

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Team:

The new and growing Content Marketing team is charged with driving awareness and consideration for Confluent as the category leader in data streaming. Working with our Confluent peers, we deliver a spectrum of content on relevant themes through trustworthy voices both within and outside of the organization. Meeting people and enterprises where they are in their data streaming journey, we build connections through a continual, thematically driven experience. It is those connections that will continue to be a key lever of growth for our company.

About the Role:

If “content is king”, then its operations are the queen; the “how” made of the people, the process, and the technology that plan, produce, and distribute that content to those who matter most: our prospects and customers.  Our Content Marketing team is looking for an experienced content operations lead to help drive excellence across content ideation, creation, distribution, and analysis. This role will own the platform and management of internal workflows, to include aligning and partnering with a multitude of stakeholders, both within and outside of the marketing organization. An equally important responsibility will be analyzing content performance, and feeding insights back into the business with an action-oriented POV.

What You Will Do:

  • Own and manage the operations platform through which content ideas are sourced, organized, and developed 
  • Lead cross-functional adoption of content operations process and its ongoing evolution
  • Through strong relationships and excellent communication, drive cross functional stakeholder alignment to keep projects on track
  • Manage and lead the quarterly readout of content activity, to include; primary and secondary KPI setting, with cross-functional input, developing the visual dashboard, analyzing performance and articulating content implications, and presenting to cross-functional stakeholders

What You Will Bring:

  • 3+ years of experience in a role that was focused on, even in portion,  process or operations, and preferably in B2B marketing
  • Ability to perform independently, in a fast-paced and high-energy environment
  • Strong interpersonal and team building skills
  • Excellent communication skills, both verbal and written
  • An excitement for and ability to present to both peers and leadership teams
  • Experience Influencing and gaining buy-in from stakeholders both from within and outside of marketing
  • Strong project management skills, with the ability to lead a team through the cycle of the creative process
  • Experience in developing content calendars for a large volume of content, with cross-functional participants and stakeholders
  • Experience developing dashboards and performance readouts, with the ability to derive insights and articulate those content implications

What Gives You An Edge:

  • B2B tech experience  
  • Experience in copyediting or proofreading marketing content
  • Experience working with design teams
  • Experience working with agile methodology
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Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

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Benefits

Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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