Director, Marketing Technology and Operations - Remote - US

Marketing Operations

Mountain View, California

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Role
This is a leadership role within Marketing Operations and will work cross functionally to drive strategy, management and optimization of marketing technology and marketing data platforms for product led growth, pipe generation, lead funnel and campaign performance.

You and your team will identify technology gaps, define business requirements and lead vendor selection processes. You  will actively monitor and maintain the health of our marketing technology stack and assess the efficacy of our systems and processes in partnership with business stakeholders inside and outside of marketing. And you and your team will be responsible for implementing and enabling users on key technology and systems.

As our martech stack relies on robust marketing data, you and the team will define and align our marketing data strategy in service of our revenue growth engine. You and the team will partner across Marketing Ops and other stakeholder groups and act as our marketing data stewards; you will work with business partners to define data requirements and governance and you help ensure data compliance, cleansing, reporting and administration.

This is not a “stay in your lane” role as the ideal candidate should thrive working cross-functionally to help define strategy, eliminate ambiguity, derive insights that will inform decisions, communicate at all levels and foster collaboration to solve complex problems and create big picture solutions. Part technology strategy and expertise, business strategy and analysis, operations and project management, this role is ideal for a transformational leader.

What You Will Do:

  • Lead, grow and mentor our marketing technology team to architect and operate a world-class B2B martech stack and marketing data strategy
  • Act as the marketing technology, marketing data and business process communication bridge with Data Science, Finance and our Go-to-Market leadership organization including our CMO and Demand Generation, Growth Marketing, Product Marketing and Sales stakeholders plus our corporate and sales business systems teams
  • Set and communicate our marketing technology and marketing data roadmap, overall health and investment priorities
  • Act as the technical expert to drive business requirements associated with tech investments, manage integrations and continually investigate new tech solutions; manage budgets and resource allocation to improve capital efficiency
  • Serve as a trusted advisor to our CMO and leadership team for marketing technology and marketing data strategy, insights and direction

What You Will Bring:

  • Bachelor’s degree plus 8-10+ years experience in marketing or sales operations, IT or marketing technology 
  • Deep experience with modern marketing and sales technology stacks (Marketo, Segment, SFDC, Iterable, SQL).
  • At least 3 years of experience leading, growing, and scaling teams
  • Experience working with cross-functional stakeholders and a demonstrable track record of delivering high impact solutions.
  • Ability to think strategically while also being detail-orientedA sense of curiosity, willingness to learn, and focus on the customer experience.
  • Strong interpersonal and team building skills; ability to influence/drive change across functional and business boundaries, and present to leadership.
  • Strong business acumen and demonstrated ability to link project outcomes to business objectives; expertise in cross functional team management, coaching and mentoring; ability to identify, mitigate, and/or escalate.
  • Maniacal about “system design”, understanding how everything works and translating requests and business processes into insights-based solutions. 
  • Strong project management skills and ability to prioritize and perform in a fast-paced and high-energy environment.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.



Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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