Continuous Improvement Lead, Human Resources - Remote - US

People Operations

Mountain View, California

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About The Role:

In this position, you will improve operations and processes that support company scale. You will focus on improving and standardizing global operations processes and automation through systems & work cross functionally with all People teams, and key stakeholders such as Legal, Finance, and IT.

This is a remote position.

What You Will Do:

  • Build a culture of excellence and accountability by driving consistent, streamlined, and automated People Operations processes across the globe
  • Partner with globally distributed and highly cross-functional teams to scope and drive project outcomes in a highly collaborative approach
  • Use a data-based approach, to proactively identify improvement opportunities, deliver changes, and measure results
  • Develop clear and cohesive project plans, managing all stakeholders and deliverables according to timelines, to ensure we deliver on these key priorities

What You Will Bring:

  • A bachelor's degree in business or a related field
  • 5+ years of experience in HR / business strategy, project management, and/or business development
  • Highly organized and motivated individual who has demonstrated successes leading complex organizational initiatives (ideally within HR/People processes)
  • Experience with Workday business process design; including business requirements documentation, User Acceptance Testing (UAT), and post implementation support
  • Extremely process and detailed oriented with the ability to drive projects to completion
  • Highly organized, able to prioritize and work under pressure on a number of projects at the same time
  • Excellent interpersonal skills with the ability to communicate at all levels within the organization, managing and influencing senior stakeholders
  • Excellent communication skills, ability to simplify complex topics for broad audiences
  • Six Sigma Certification (preferred)

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.



Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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