Salesforce Senior Technical Architect

Business Systems

Bangalore, India

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the TeamThe Business Systems team’s mission is to drive a coherent, integrated backbone of supporting software systems that is architected for growth, efficiency, and scale.  The team is responsible for the overall global information strategy including systems design, architecture, and roadmap.   The Business Systems team is an agile organization which helps improve company efficiency and support strategic business initiatives in partnership with its respective business stakeholders.

About the RoleThe Salesforce Technical Architect will be part of the Business Systems team.  They will work closely with Business Analysts, Salesforce Developers, Administrators, and Project/Program Managers to provide leadership and guidance on Salesforce technical solutions and the strategic roadmap of Salesforce.

Responsibilities

  • Communicate technical solutions and design tradeoffs effectively to business stakeholders
  • Map functional requirements to Salesforce features and functionality
  • Provide technical documentation as required for development work completed
  • Help provide a delivery framework that ensures quality and success
  • Serve as the thought leader for Salesforce development teams, helping to define and enforce development guidelines and design best practices
  • Serve as technical lead for the Systems NPI workstream, responsible for Salesforce design and obtaining sign off from business stakeholders
  • Work cross functionally with other systems teams to ensure that cohesive end-to-end solutions are being delivered
  • Provide thoughtful solutions and best practice recommendations to help resolve business challenges

Qualifications

  • Minimum five years of experience in a Salesforce Technical Architect, or Solution Architect role
  • Strong growth mindset with a passion for learning new technologies and processes
  • Experience in the CRM domain; understanding of overall SFDC architecture and working knowledge of SFDC integration approach, architecture and release management
  • Knowledge of JIRA or similar sprint planning tools
  • Experience working with Agile development methodologies
  • Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority.  
  • Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work.  
  • Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously. 
  • Ability to participate in resource planning processes based on defined organizational plans.
  • Strong desire to learn and apply new technologies to business problems
  • Growth mindset with the ability to apply constructive feedback to improve themselves and processes around them
  • Ability to self-train quickly and pick up new skills as necessary

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

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Benefits

Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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