Staff Customer Innovation Engineer

Customer Solutions & Innovation

Toronto, Canada

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

We're looking for self-motivated team members who crave to overcome obstacles and gets energized to roll up their sleeves and help realize Confluent's unlimited potential. Chart your own path and take healthy risks with the backing and help of our #OneTeam culture. Be part of comprehensive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that reinforce our diverse global teams. Grow as we grow—whether you're just starting out or managing a large team, you'll be amazed at the magnitude of your impact.

We're looking for a senior developer who can help to drive the technical architecture, and implementation for the Customer Labs team within Customer Solutions & Innovation at Confluent. This is an amazing opportunity for someone who gravitates towards building the core foundation, frameworks, and components that get customers to outcomes faster. The ideal candidate possesses demonstrated experience in building engineering platforms at scale at would-be Confluent customers and establishing business-impacting KPIs for large, technical initiatives.

As a Person:
Smart, humble, and empathetic
Have a strong sense of teamwork
Excited about removing obstacle of a fast-paced, innovative software startup environment
Excited about learning and adapting to emerging new technologies
Committed and highly motivated to deliver high quality solution with accuracy

As an Engineer:
Hands-on engineer who enjoys on working loosely coupled distributed systems
Able to work in agile environment and adapt to changing business requirements
Enjoy and take pride in working on projects to successful completion involving a different technologies and systemsHave a high bar when working with production systems
Provide coaching and mentoring to technical staff
Disciplined approach to software engineering best practices, e.g.Test Driven Development


  • Strong fundamentals in distributed systems design and development
  • Experience in public cloud (Object store, Containerization)Experience operating Linux (configure, tune, and troubleshoot)
  • Experience with Java Virtual Machine (JVM) tuning and troubleshooting
  • Excellent knowledge of Java as well as core open source technologies
  • Experience with system security and encryption

What we are looking for:

  • At least 3 years of relevant experience
  • Ability to anticipate future technical needs for the accelerators and solutions and craft plans to realize them
  • Ability to influence the team, peers, and upper management using effective communication and collaborative techniques
  • Customer-facing delivery, presentation, and requirements gathering skills.
  • An iterative and agile approach to solving their needs.
  • Ability and willingness to travel occasionally to meet with customers for feedback on assets or asset deployment
  • Ability to travel 1 to 2 times a quarter for about 2 days
  • Come As You Are

What gives you an edge:

  • Knowledge of Apache Kafka and/or other streaming data platforms
  • Experience designing and building Big Data, stream processing, and/or other distributed systems
  • History of working with Global Systems Integrators, and cloud providers
  • Experience with some of the related messaging, streaming and ETL products commonly in the enterprise
  • Experience developing a broad technology partner ecosystem
  • Passion for the role and a strong commitment to excellence wherever you apply yourself

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.



Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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