Senior Employee Relations Specialist - APAC

People & Talent

Bangalore, India

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

At Confluent, we’re creating a category that transforms how every company manages and streams data. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s Confluent in action—giving our customers instant access to massive amounts of real-time data, enabling them to thrive in an ever-changing digital world. As one of the fastest-growing enterprise companies in history, and with Fortune 100 customers across major industries, we have a tremendous opportunity in front of us. We also have experience on our side. Our leaders have taken companies of our size to major success before and include some of the original creators of Apache Kafka®.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s unlimited potential. Chart your own path and take healthy risks with the backing and support of our #OneTeam culture. Be part of inclusive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that support our diverse global teams. Grow as we grow—whether you’re just starting out or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Role 
Equality and employee experience are foundational to the People Team at Confluent. To continue to support our rapidly-scaling global team, we are seeking a Senior Employee Relations Specialist to partner with our EMEA leadership and People Business Partners (PBPs). The ideal candidate will bring a wealth of ER expertise and a consultative approach to help the organisation resolve ER issues and mitigate risk. In this role, you will contribute by providing both hands-on and strategic support to Confluent’s people managers through performance management and conflict resolution to cultivate an innovative, high-performing, and inclusive culture.  
This role will work closely with Confluent’s People Business Partners and the Employment Legal team to promote equity, company values, and accountability in the workplace, and to respond appropriately, thoroughly, and fairly to employee concerns. We are looking for someone who has in-depth knowledge of human resources and employee relations policies, procedures, and best practices. 

What You Will Do:
Work in partnership with the Head of Employee Relations, People Operations Organization, and People Business Partners to further define and refine our ER engagement model
Provide front-line Employee Relations support, thought partnership, and coaching to business leaders of all levels
Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions
Independently conduct internal HR investigations, in collaboration with Legal as appropriate, identifying potential solutions to address different case types and propose appropriate next steps as the subject matter expert
Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions
Help balance risk, taking into account employee, business, and company perspective
Communicate investigation findings to People Business Partners, and managers
Advise managers and People Business Partners on disciplinary procedures and separations, and collaborate with internal stakeholders to improve existing processes
Partner with cross-functional team members on the creation and implementation of company-wide programs to help train, retain, and reward top talent
Engage with internal and external legal counsel, where necessary, to mitigate risk 
Make decisions guided by policies, procedures, and best practices with minimal oversight
Review and revise performance improvement plans
Review and counsel the business on employee accommodation and leave requests
Work in partnership with L&D on training efforts related to employee relations

What You Will Bring:
Bachelor’s degree or equivalent experience
A minimum of 4-6 years of Human Resources experience, preferably in Employee Relations or Social Relations
Experience working on a broad range of employee relations matters simultaneously, including performance management, investigations, disciplinary matters, and leave/accommodations concerns
Experience advising leaders on employee relations concerns directly
Ability to use best practices while still having a flexible and business-focused approach
Ability to thrive in an unstructured environment and work autonomously
Ability to juggle multiple priorities and deadlines
Effective communication and problem-solving skills

What Gives You an Edge:
Multi-country experience in Employee Relations, Social Relations, or similar 
Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.



Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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