System Engineer

Corporate IT

Bangalore, India

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Team:

The Information Technology team’s mission is to keep us efficient & secure by ensuring the systems and technology that we use everyday are always up and running.  The team is responsible for managing Confluent’s internal systems & infrastructure and providing end user support.  The IT group oversees a cloud first environment with a mixture of on premises & public cloud infrastructure as well as a large number of best of breed SaaS applications.

About the Role :

The Systems Engineer is responsible for day to day administration of key corporate systems with a primary focus on Atlassian Cloud (Jira, Confluence, etc.) and its integrations. In this capacity, they will address incoming service requests & escalations as well as assist with design & implementation of improvements and expanded usage. They will, in collaboration with leadership, also provide input to long term strategy and planning

Job Responsibilities:

  • Support daily operations and service requests for enterprise applications (Atlassian, Okta, Google Workspace, Slack)
  • Design and build solutions as defined by service area roadmaps and IT leadership
  • Evaluate, recommend, and implement new platforms, tools, and integrations
  • Partner with stakeholders in Engineering, Infosec, and other groups
  • Maintain and build service documentation, roadmaps, and operating procedures
  • Assist & mentor junior team members in areas of expertise
  • Support established service SLAs including participating in on-call & ”follow the sun” support strategies

Job Qualifications:

  • 3+ years of experience as a Systems Administrator or Systems Engineer with progressively increasing responsibilities in a mid-size enterprise
  • 2+ years of experience as a primary administrator or architect of Jira Service Management, Insight, Jira Software Cloud, and/or Confluence Cloud
  • Experience with cross-platform integration and workflow systems like Workato, Okta Workflows, REST APIs
  • Working knowledge of and experience with Okta, Slack, and Google Workspace
  • Familiarity with compliance frameworks like SOC2, ISO270001, SOX
  • Experience working in a lightweight Agile environment
  • Strong business acumen and communication skills
  • Ability to navigate ambiguity with a drive to take tasks from start to finish with limited guidance 
  • Comfortableness with managing multiple streams of work simultaneously

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.


Best Teammates on Planet Earth
Adjustable Working Arrangements
Robust Benefits
Rest and Recharge Days
Weekly Lunch Spend
Flexible Paid Time Off (PTO)

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed location or your immediate region.

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