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Compliance Legal Ops Analyst

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Job ID: R00035

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.


We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.


About the Team:
In the legal department, we are passionate about enabling customer success, while building a strong foundation for the future. We strive to provide thoughtful and pragmatic counsel and to minimize risks as we pursue business opportunities. We thrive by working together to solve complex challenges, supporting and learning from each other, and having fun!

About the Role:

We’re seeking a business-oriented Compliance Legal Operations Analyst to join our growing legal team. In this role, you will assist help ensure that the company adheres to the highest standards of legal compliance.


Job Responsibilities:

  • Primary administrator for Compliance platforms (Dow Jones 3rd Party Risk Management, and Compliance-related workflows
  • Assist in the continuous development, improvement, and optimization of existing systems and processes
  • Assist in Compliance software implementation and deployment projects, including but not limited to requirements gathering, scoping, pilot testing, prototyping, solution designing, UAT, installation, deployment, and training & enablement
  • Conduct first-line due diligence on third party intermediaries
  • Create and maintain auditable record files on all third party intermediaries
  • Generate ad-hoc reports, maintain and create metrics dashboards, and develop quarterly KPIs for leadership team review
  • Maintain and develop library of Compliance-related training materials, playbooks, and training activities



  • Integrating Dow Jones into IronClad/Salesforce to screen existing partners
  • Tagging partner agreements and sending termination notices to inactive partners
  • Administer and manage privacy and compliance training and programs
  • Enable efficiencies by creating seamless access to department institutional knowledge through the organization and centralization of key templates, policies, processes, and other knowledge materials
  • Coordinate closely with Business Systems, Finance, Compliance, HR and other cross-functional partners to prioritize and track status of projects, tasks, and timelines for deliverables
  • Participate in evaluation, testing, training, implementation, and support for legal technology solutions


Job Qualifications: 

  • Bachelor’s degree from 4 year university
  • At least 2 years of experience working as an operations analyst
  • At least 2 years of experience working cross-functionally in fast-paced environments (e.g. law firm, consulting, start-up)
  • Strong Excel and Google Sheets skills, can manage large datasets and utilize vlookups, hlookups, pivot tables, and pivot charts, with ease
  • Experience with project management tools (e.g. Asana) and workflow intake tools (e.g. Jira, ServiceNow)


Good to Have:

  • Project management certification, preferably CAPM or PMP from PMI
  • Software implementation experience (not necessarily leading an implementation, but part of the implementation or testing team)
  • Change management experience
  • Business process improvement/streamlining experience
  • Experience working cross-functionally

Come As You Are


At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.



Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.



Global Benefits to Help You Do Your Best Work

Leadership Principles Define How we Act

Our Leadership Principles outline a shared set of expectations for how we think and behave at Confluent. They’re an extension of our company values which we all live each day. You can learn more here.

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed job location or your immediate region.

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