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Job ID: R00384
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
Can you see yourself as a technical trusted advisor, guiding a number of different customers on their journey to becoming real time data driven businesses?
Do your interests range from solving wildly complex distributed systems architectural problems to enabling non-techy teams to create innovative business solutions?
Is keeping ahead of developments in technology something you do? If so, do you feel this should be an integral part of the role you do day to day?
Would you like to have a voice in the product development of the leading data in motion product?
If you are thinking yes, yes, yes, and yes then joining Confluent as a Customer Success Technical Architect should be firmly on your radar.
About the Role:
Confluent is looking for a Customer Success Technical Architect who will serve as the technical champion for our enterprise customers. In this role, you will function as the primary guide for all technical and product questions on a day-to-day basis and will coordinate with the various Confluent teams to ensure that Confluent team resources are leveraged efficiently to make your customers successful.
In this role, you will have the opportunity to build broad experience with Kafka, the entire Confluent solution stack and work with a variety of organisations ranging from new start-ups to large enterprise customers. Throughout all of these interactions, you will build strong relationships with customers, ensure exemplary technical standards, and have a lot of fun helping our customers build state-of-the-art streaming data infrastructure alongside colleagues who are widely recognised as leaders in this space.
What You Will Do:
What You Will Bring:
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
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