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PIPE Program Manager, EMEA

Sales

Remote, United Kingdom

Job ID: R01341

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Description

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:
ConfluentsGo-to-Market Excellence (GTMX)team is focused on establishing, building, and enabling our Field Operations teams on our product, sales methodology, customer journey, best practices, and tools. The framework we leverage to do all this is our Confluent Customer Engagement Lifecycle (C-CEL). We are looking for an experienced and passionate person to own this framework and to aid in our efforts to refine, build-out, and evangelize the framework.
Our C-CEL Program Manager will be someone who is hands-on and loves getting into the details while also being able to think and act strategically. They will be responsible for the ongoing development, program & operational management, and scale of the C-CEL framework.
You will be responsible for working cross-functionally across sales, CSG, marketing, and operations to define and implement new processes and align enablement strategies at scale. This role will be instrumental in collaborating with GTMX leadership to define the future vision, strategy, and roadmap for C-CEL.
  • You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have innate curiosity in how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
  • You want to be with the best: Confluents high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
  • You are a team player: At Confluent, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
Click here to learn about what we value at Confluent.

In this role, you will:

  • Work with sales and marketing stakeholders to align on high-level business priorities for the quarter and year.
  • Analyze sales performance and health of the business to create programs addressing pipeline gaps, productivity gaps, and market penetration strategies.
  • Synthesize data and create programs to address gaps in the business, bringing in cross-functional teams as needed.
  • Assess pipe creation best practices across regions, standardize, and scale to all global markets.
  • Create and maintain key assets supporting sales plays, training materials, on-pagers, FAQs, etc.
  • Collaborate with Enablement teams to integrate sales plays into seller readiness.
  • Build processes around sales tools and drive adoption to sellers.
  • Analyze pipeline health, establish pipeline generation targets, forecast pipe coverage, and coordinate with stakeholders on action plans.
  • Stay abreast of industry trends, market dynamics, and competitive landscape to identify opportunities and potential threats.
  • Champion, role model, and embed Confluents cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • Experience in crafting sales programs, campaigns, and go-to-market strategies, including experience designing revenue-producing sales campaigns and/or programs OR 2 years of experience in a selling role.
  • Knowledge of effective enterprise sales strategies (seed, grow, advise).
  • Experience drawing actionable insights from quantitative and qualitative data.
  • Operational rigor and track record of cross-stakeholder program management and execution.
  • Established a history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment.
  • Excellent verbal and written communication skills.
  • Strong quantitative skills and high data fluency.
  • Ability to draw and map data models and strong data engineering skills.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

ClickHEREto review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

#LI-Remote

Global Benefits to Help You Do Your Best Work

Leadership Principles Define How we Act

Our Leadership Principles outline a shared set of expectations for how we think and behave at Confluent. They’re an extension of our company values which we all live each day. You can learn more here.

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed job location or your immediate region.

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