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Senior Solutions Engineer

Customer Solutions

Melbourne, Australia

Job ID: R01582

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Description

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customer. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutions to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology.

What You Will Do:

  • Help advance new & innovative Data Streaming use-cases from conception to Go-Live
  • Execute on and lead Technical Proofs of Concept
  • Conduct Discovery & Whiteboard Sessions to develop new use-cases
  • Provide Thought Leadership by delivering Technical Talks and Workshops
  • Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment
  • Analyze Customer Consumption trends and identify Optimization opportunities
  • Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem
  • Forge strong relationships with key customer stakeholders and serve as a dependable partner for them

What You Will Bring:

  • 5+ years of Solutions Engineering or similar work experience
  • Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
  • First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
  • Experience with Automation, GitOps and Kubernetes
  • Proficiency in Java, Python or SQL
  • Technical certifications - Cloud Developer/Architect, Data Engineering & Integration
  • Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
  • Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives

What Gives You an Edge:

  • Familiarity with Solution Selling
  • A challenger mindset and an ability to positively influence peoples’ opinions

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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Our Leadership Principles outline a shared set of expectations for how we think and behave at Confluent. They’re an extension of our company values which we all live each day. You can learn more here.

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed job location or your immediate region.

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