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Specialist, PSS CoE Enablement

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People & Places

Bangalore, India

Job ID: R01243

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With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

As Specialist, PSS CoE Enablement you’ll be part of the People & Places (HR) team. You will help us create a culture of pride and belonging, sustaining and rejuvenating a great workplace where every employee feels valued, engaged and heard. The role offers an excellent opportunity to gain hands-on experience in various HR functions as you assist in a wide range of HR activities to support the organization and its employees. This person will report to the People Shared Services (PSS) Enablement Lead and collaborate closely with the People & Places) team and other cross-functional teams.

What You Will Do:

  • Respond to employee inquiries concerning HR policies, procedures, and benefits, supplying timely and accurate assistance via a ticketing system (JIRA).
  • Enhance excellence in People practices by partnering and collaborating across all HR CoE functions to make improvements in our processes, systems, services,
  • Collaborate with People Business Partners, Total Rewards, and other Centers of Excellence (CoEs) within the People & Places team ensuring the support of targeted processes transferring to the People Shared Services team.
  • Demonstrate expertise in HR knowledge and providing assistance with HR programs.

What You Will Bring:

  • A bachelor’s degree in human resources, Business Administration, or related field
  • 4+ years of experience within an HR or adjacent team owning HR Process
  • Mastery of associated tools and infrastructure, such as Workday and Jira (highly preferred)
  •  Highly organized and motivated individual who has demonstrated within a shared services team
  • Extremely process and detail oriented with the ability to with demonstrated ability to troubleshoot but knows when to escalate for additional support.
  • Excellent interpersonal skills with the ability to communicate at all levels within the organization.
  • Provide data and analysis to the CoE Lead, PSS.
  •  Experience in People (HR) Generalist roles and working with global CoEs is a plus.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

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Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed job location or your immediate region.

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