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Sr. Technical Program Manager, Cloud Platform


Chicago, Illinois

Job ID: R01859

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With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

The Cloud Platform organization at Confluent is seeking a driven, get-shit-done, owner-mindset TPM. You would drive programs, platform charters, and horizontal initiatives in close partnership with technical stakeholders across a large engineering organization.

You are comfortable and experienced in driving and delivering highly complex projects on time, especially cloud infrastructure or platform projects with cross-team dependencies. These projects typically span multiple quarters across multiple teams, functions, and geographies.

What You Will Do:

  • Platform engineering project management – Deliver platform capabilities including evolving our architecture to serve product use cases and go-to-market timelines.
  • Planning – Drive OKR planning, resourcing, and roadmap decisions, advocating for platform scale, reliability, performance, and other synergies.
  • Execution – Set up OKR tracking and reporting cadence plus automation rhythms using JIRA, Slack, Confluence wiki. Lead execution with best practices TPM rigor to ensure that we are able to deliver projects on time with less organizational friction.
  • Fleet security operations – security common, fleet rehydration, vulnerability fixes management.
  • System health operations – Put processes in place to drive SLO/A service/system health tracking and drive down remediation of severity issues through a rigorous incident management process.
  • Dashboards & reports – Build dashboards and reports to track metrics and KPIs for measuring weekly, QoQ trends and progress over time, measuring things like effort, capacity, burndown.
  • Risk management –  Proactively identify, communicate, and resolve roadblocks/challenges affecting projects.
  • Scale others – Train and help other engineering leaders to become better in program management.
  • Technical expertise – Help make technical decisions and tradeoffs to mitigate risks. Explain technical architecture, technical choices, decisions, and tradeoffs to both engineering and other functions.

What You Will Bring:

  • Prior TPM experience (3-5 years) of driving complex projects that are multiphase, multi-quarter, spanning many eng teams/orgs projects in cloud infrastructure or platform enterprise engineering.
  • Has experience managing 3 or more cross-functional programs simultaneously while juggling other operational priorities.
  • Has strong organizational skills with project planning, risk management, stakeholder collaboration, visibility management, project tracking and reporting.
  • Has strong technical understanding of backend distributed systems, and has worked on prior projects involving cloud infrastructure lifecycle and kubernetes orchestration on Amazon, Google, Azure clouds.
  • Experience in using JIRA to build reports and dashboards for tracking metrics and KPIs in one or more tools (JIRA, Tableau, LookerStudio, BigQuery, etc.).
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
  • Strong communication, interpersonal, and leadership skills to work with both engineering leadership and other non-technical stakeholders.

What Gives You an Edge:

  • Have a strong sense of teamwork putting the team’s and company’s interests first.
  • Are driven and have an owner get-shit-done mindset geared towards action.
  • Have good negotiation skills to drive alignment buy-in amongst teams with competing priorities towards a common unified execution plan.
  • Can lead in an ambiguous, fast-paced workplace.
  • Can work with autonomy, engage, and lead the charge.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $152,200 - $178,830 USD, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE.

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

Global Benefits to Help You Do Your Best Work

Leadership Principles Define How we Act

Our Leadership Principles outline a shared set of expectations for how we think and behave at Confluent. They’re an extension of our company values which we all live each day. You can learn more here.

Confluent is Remote-First

At Confluent, we care about how you work - not where. We encourage you to apply for positions outside of the listed job location or your immediate region.

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