About the Role:

The Confluent Variable Sales Compensation team is chartered with building and managing the systems, processes and tools that will keep our sales team achieving great results as we scale through hyper-growth. The team works closely together to solve problems and come up with solutions. The analyst joining this team will have access to dozens of years of combined Sales Compensation knowledge as well as exposure to multiple organizations within the company, such as Finance, FP&A, Sales Field, Go-To-Market, and upper management on both Sales Operations and Sales.

Confluent is looking for someone to administer and support a world-class compensation process, starting with system requirement documentation and configuration, quota allocation, the creation of individual sales plans, calculation of achievement, compensation planning, and timely, accurate, high-value reporting for the business and plan participants. The applicant must take pride in their work, be a self starter, enjoy identifying and solving problems, improving processes, and completing tasks effectively and efficiently. Utilizing all resources available to them independently and from their available peers at the company.

What You Will Do:

• Become Confluent’s CaptivateIQ subject matter expert, lead project management and best practice design for FY26 CaptivateIQ Implementation, own configuration plan changes, and work as the primary contact between Confluent and CIQ support

• Write advanced requirements documentation for system configuration and perform comprehensive UAT

• Perform day-to-day administration of the commission calculations and provide timely resolution of inquiries from comp plan participants

• Support the financial accrual and payment process for monthly commissions under strict deadlines

• Analyze and make recommendations to resolve compensation-related issues such as costing, plan inquiries, validations, and monthly audits

• Develop and track metrics to assess the effectiveness of the sales incentive compensation program

• Work cross functionally with partners in Sales Ops, Finance, HR, and other teams to ensure accuracy of data, inputs and calculations

What You Will Bring:

• 3-5 years of sales compensation or systems admin experience, ideally in a rapidly growing B2B SaaS company

• Administrator-level experience with CaptivateIQ’s incentive compensation software (Xactly Incent experience is a plus)

• Analytical, organizational and project management skills

• Strong interpersonal skills and the ability to collaborate well with employees at all levels of the organization

• Positive work style, focus on getting things done and a strong desire to learn and grow

• Strong attention to detail