About the Role:

Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customer. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology.

What You Will Do:

• Help advance new & innovative data streaming use-cases from conception to go-live

• Execute on and lead technical proof of concepts

• Conduct discovery & whiteboard Sessions to develop new use-cases

• Provide thought Leadership by delivering technical talks and workshops

• Guide customers with hands-on help and best practice to drive operational maturity of their Confluent deployment

• Analyze customer consumption trends and identify optimization opportunities

• Work closely with product and engineering teams, and serve as a key product advocate across the customer, partner and Industry ecosystem

• Forge strong relationships with key customer stakeholders and serve as a dependable partner for them

What You Will Bring:

• 5+ years of Sales/Pre-Sales/Solutions Engineering or similar customer facing experience in the software sales or implementation space

• Experience with event-driven architecture, data integration & processing techniques, database & data warehouse technologies, or related fields

• First-Hand exposure to cloud architecture, migrations, deployment & application development

• Experience with DevOps/Automation, GitOps or Kubernetes

• Ability to read & write Java, Python or SQL

• Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems

• Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives

What Gives You an Edge:

• Technical certifications - cloud developer/architect, data engineering & integration

• Familiarity with solution or value Selling

• A challenger mindset and an ability to positively influence peoples’ opinions