About the Role:

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do:

• Working with customers to resolve a wide range of issues with their Confluent deployments

• Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture

• Communicating with our core engineering team to provide real-time product feedback from the field

• Improving product documentation and authoring knowledge base articles

• Creating and reviewing product demos and internal tooling

• Working closely with the team behind Apache Kafka!

What You Will Bring:

• Excitement in learning about streaming data and becoming a domain expert in Apache Kafka

• Experience in diagnosing, reproducing, and resolving customer issues

• Desire to make customers successful through direct interaction.

• Willingness to work Sunday to Thursday work schedule

• Two out of these three:
  - Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  - Operational knowledge of Java applications (stack, jmap, etc.)
  - Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)